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Product Inquiry

Do you have an inquiry about one of our products? Please complete the form below, and a member of our customer care team will be in contact with you shortly. For more general inquiries, please visit our Contact Us page.

Gather lot code packaging guide

Submitting Your Inquiry

Please Provide as Much Detail as Possible

The lot code and best before (BB) date can be found on the back panel of our kibble bags. The lot code can be found under the best before date as a 14 digit code. Please enter the lot code and best before date on your product in the form below.

Product Inquiry Form

Please provide as much detail as possible.

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Type of Pet

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Recipe Type

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Is this is a new recipe for your pet?

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