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Legal Terms & Conditions

Acceptance of Terms

Welcome to PPN Limited Partnership’s (“Petcurean”) website. Petcurean provides for your use on this website (the “Site”) information and documents (collectively, the “Materials”), subject to the following terms and conditions. If you visit or use the Site, you agree to the terms and conditions set out below (the “Terms of Use”). In addition, when you use any future or current website in any way affiliated with us, whether or not included in this Site, you will also be subject to the guidelines and conditions applicable to such other service(s) or business(es) or website(s), including any applicable privacy policies thereof which may differ from Petcurean’s policies. Petcurean reserves the right to change the Terms of Use from time to time at its sole discretion. Your use of the Site will be subject to the most current version of the Terms of Use posted on the Site at the time of such use. Also, when using particular Materials on this Site, you shall be subject to any posted guidelines or rules applicable to such services or Materials that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this Site automatically terminates and you must immediately destroy any Materials downloaded or printed from the Site. If you do not agree to the Terms of Use, you should not use this Site.

Copyright, Limited License

All content on this Site, including but not limited to, text, graphics, logos, button icons, images, and digital downloads, are protected by copyright and/or other intellectual property laws and any unauthorized use of the Materials or services at this Site may violate such laws. All software used on this site is the property of Petcurean or their software suppliers. Except as expressly provided herein, Petcurean and its suppliers do not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information with respect to the Materials and services.

Except as specifically permitted herein, no portion of the Materials may be reproduced in any form or by any means without the prior written permission of Petcurean.

Use of Site Information

Petcurean grants you a limited license to view, download and print the Materials subject to the following conditions:

  • The Materials must be used solely for personal, informational, internal, and non-commercial purposes;

  • The Materials must not be modified or altered in any way;

  • The Materials must not be distributed; and

  • You must not remove any copyright or other proprietary notices contained in the Materials;

This license shall automatically terminate if you violate any of these conditions.

  • Petcurean reserves the right to revoke the authorization to view, download and print the Materials at any time, and you must immediately discontinue any such use upon your receipt of written notice from Petcurean.

  • The rights granted to you constitute a license and not a transfer of title.

  • The rights specified above to view, download and print the Materials are not applicable to the design or layout of this Site.

Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

Warranties & Disclaimers

Except as expressly provided otherwise in a written agreement between you and Petcurean, all materials on this site are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, Petcurean makes no warranty that (i) the services and materials will meet your requirements, (ii) the services and materials will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the services or materials will be effective, accurate or reliable, (iv) the quality of any products, materials, services, or information obtained by you from the site will meet your expectations. Some jurisdictions do not allow the exclusion of implied warranties or have limitations on how long an implied warranty may last, so the above limitations may not apply to you, in such jurisdictions, Petcurean’s liability shall be limited to the extent permissible by law.

Petcurean and their affiliates attempt to be accurate at all times. However, Petcurean does not warrant that materials, descriptions or other content of this site are accurate, complete, reliable, current or error free.

Petcurean may make changes to the materials and services at this site, including the descriptions of any products listed herein, at any time without notice. The materials or services at this site may be out of date, and Petcurean makes no commitment to update such materials or services.

In no event shall Petcurean or its suppliers be liable to you or any third party for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not Petcurean has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of or inability to use this site or of any web site referenced or linked to from this site. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

The use of the services or the downloading or other acquisition of any materials through the site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities. No advice or information, whether oral or written, obtained by you from Petcurean or through or from the site shall create any warranty not expressly stated in the terms of use.


Petcurean has not reviewed all of the websites linked to this Site and is not responsible for the contents of any such linked website. The inclusion of any link does not imply endorsement by Petcurean of the website. Use of any such website is at your own risk.

Not Veterinary Medicine

The Materials are provided for your information and educational purposes only. The Materials are not meant to take the place of the advice of your pet’s veterinarian. We cannot examine your pet and/or give you veterinary advice. Only veterinarians who examine your pet can give you veterinary advice or diagnose your pet’s medical problem. Your reliance on the Materials and information you receive from Petcurean is solely at your own risk. If your pet has a specific health problem, contact your veterinarian.

International Access

This Site can be accessed from other countries around the world and may contain references to Petcurean products, services, and programs that have not been announced in your country. These references do not imply that Petcurean intends to announce such products, services or programs in your country.


You agree to indemnify and hold Petcurean Pet Products, Inc., and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another person or entity.

Governing Law & Jurisdiction

This Site (excluding linked sites) is controlled by Petcurean from its offices within the Province of British Columbia, Canada. By accessing this Site, you and Petcurean agree that all matters relating to your access to, or use of, this Site shall be governed by the statutes and laws of the Province of British Columbia, without regard to the conflicts of laws principles thereof. Petcurean makes no representation that Materials or Services available on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws.

Trademark Information

The trademarks, logos and service marks (“Marks”) displayed on this Site are the property of Petcurean or other third parties. You are not permitted to use the Marks without the prior written consent of Petcurean or such third party which may own the Marks.

General Contest Terms and Conditions

Your personal information is collected in accordance with British Columbia’s Freedom of Information and Protection of Privacy Act and will be used only to administer contests. Your information will not be sold, shared with third parties, or used for soliciting purposes.

Terms of Use:

  • No purchase necessary

  • Entrants must have complied with all Contest Conditions

  • Petcurean reserves the right to cancel or suspend contests should viruses, bugs, or other causes beyond their control corrupt the administration, security, or proper play of contests

  • If for any reason Contests are not capable of running as planned or if the administration, security, fairness, integrity, or proper conduct of a Contest is corrupted or adversely affected by reason of infection of computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure, or any other cause beyond its control, Petcurean reserves the right to cancel, terminate, modify or suspend the Contest, including cancelling any method of entry.

  • Petcurean may at its sole discretion amend the Contest Conditions at any time. Decisions of Petcurean are final.

  • Petcurean is not responsible for lost, misdirected, misplaced, incomplete, illegible or damaged entries, garbled or delayed computer transmissions, or entries submitted after the contest deadline.

  • Petcurean is not responsible for telephone, technical, network, online, electronic, computer hardware or software failures, or congestion on the corporate website, of any kind.

  • No cash or other substitution or transfer of Prizes is permitted, except that Petcurean reserves the right, in its sole discretion, to substitute a Prize of equal or greater value. All costs and expenses not specifically included above as part of any Prize, including, without limitation, any applicable taxes, are the sole responsibility of the winner.

  • All food prizes will be delivered in the form of actual Petcurean food OR coupons to be redeemed for the food, shipped to the winner. There is no cash equivalent to any prize. All prizes must be accepted as awarded.

  • Monthly prize quantities of pet food will be based on 1 x 25lb bag for dogs per month and 1 x 8lb bag for cats per month, or equivalent, unless stated otherwise.

  • Petcurean shall not be liable to the Winning Entrant nor to any other person for loss or damage to person, property, or computer resulting from or connected with participation in contests, downloading any materials relating to contests, or acts or omissions of Petcurean and/or the prize supplier.

  • Neither Petcurean nor its officers, directors, employees, agents, successors, or assigns shall be liable for any warranty, costs, damage, injury, or any other claims incurred as a result of the usage of a prize by any winner. Petcurean is not liable for any loss arising out of or in connection with any contest promoted by Petcurean.

  • Petcurean, its authorized agents and/or representatives may collect, use, and disclose the personal information provided by each entrant at the time they enter a Contest for the purposes of administering the Contest, contacting potential winners and as otherwise permitted or required by law. By entering this Contest, each entrant expressly consents to the use of his/her personal information for such purposes.

  • Petcurean reserves the right, at its sole discretion, to disqualify any entrant from a Contest if Petcurean finds or reasonably believes such individual to be tampering with the entry process or the operation of the Contest and/or to be acting: (i) in violation of these Rules; (ii) in an unsportsmanlike or disruptive manner; or (iii) with the intent to annoy, abuse, threaten or harass anyone, including Petcurean and its employees. Any attempt by an entrant or other individual to automate the entry process or otherwise undermine the legitimate administration, security or operation of the Contest may be a violation of criminal and/or civil laws. Petcurean reserves the right to seek remedies and damages from any such person to the fullest extent permitted by law. Entrants engaging in any of the foregoing activities may be disqualified and forfeit any Prizes won.

  • Odds of winning will depend on the number of eligible entries received before the contest deadline.

  • Winner will be contacted as soon as possible after the draw by Petcurean through email.

  • There is no cash equivalent to any prize. All prizes must be accepted as awarded.

  • If the winner does not respond to their prize notification within fifteen (15) business days, Petcurean reserves to right to select a different winner. Failure to respond within the time frame listed above shall mean that the provisional winner forfeits the prize.

  • By submitting Materials to Petcurean, Entrants represent and warrant that the Materials do not infringe any copyright, trademark, property rights, rights of privacy or publicity of any person, or any other right of any third party and that Entrant have the full and unrestricted right to transfer the Materials to Petcurean free and clear of any claims or encumbrances.

  • Entrants acknowledge and agree that Petcurean shall have no obligation to post, display, or otherwise make publicly available any Materials submitted by Entrant.

  • All persons participating in Contests must be at least 18 years of age, unless otherwise stated or posted.

  • Petcurean has the right to publish the name and location of the winner without remuneration.

  • Employees of Petcurean, its subsidiaries and affiliates, as well as family and household members of same who reside at the same address are not eligible.

  • Entrant and Entry must meet all Contest Conditions. Entry and/or Entrant not meeting Contest Conditions will be disqualified and prize will be forfeited.

  • Information collected online will be stored in a secure database only accessible by Petcurean. This information will not be sold to or copied for any other 3rd party.

  • Any intent by the Entrant to misrepresent themselves through the use of aliases and e-mail addresses will be disqualified. In the event of a dispute regarding the identity of the person submitting an electronic entry, the entry will be deemed submitted by the person whose name appears in the database.

  • If an Entrant is found to be ineligible, an alternate winner will be selected from the pool of all eligible entries received.